Effective Date: 02 July 2025

We respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, and share your information when you visit or make a purchase from our website [thebeefriendlystore.co.uk] (the “Site”).

1. Information We Collect

When you use our Site, we collect the following types of information:

a) Personal Information

When you place an order or register for an event, we collect:

  • Your name
  • Billing and shipping addresses
  • Email address
  • Phone number
  • Payment details (processed securely via third-party gateways)

b) Account Information

If you create an account, we store your:

  • Username
  • Password (hashed and secured)

c) Technical Information

Automatically collected data includes:

  • IP address
  • Browser type and version
  • Time zone settings
  • Device type
  • Browsing and interaction behavior on our site

d) Event Registrations

When you purchase tickets, we may collect information related to your attendance or preferences (e.g., dietary requirements or accessibility needs).

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders and event tickets
  • Communicate with you (e.g., order updates, customer support)
  • Manage your account
  • Personalize your experience
  • Comply with legal obligations
  • Improve our website and services

We may also send you promotional emails if you opt in. You can unsubscribe at any time.

3. Sharing Your Information

We only share your data with trusted third parties when necessary:

  • Payment processors (e.g., Stripe, PayPal) to handle secure transactions
  • Shipping providers to deliver your orders
  • Event platforms or venues to manage attendance
  • Email marketing tools (if subscribed)
  • Legal authorities if required by law

We do not sell your data to third parties.

4. Cookies and Tracking Technologies

We use cookies to:

  • Keep you logged in
  • Store your cart contents
  • Understand user behavior
  • Improve functionality and security

You can manage cookie preferences through your browser settings.

5. Data Retention

We retain your data for as long as necessary to:

  • Fulfill your orders or event registrations
  • Meet legal and tax obligations
  • Maintain business records

Account and order history may be retained for up to 7 years, or as legally required.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Object to or restrict certain processing
  • Withdraw consent (where applicable)
  • Lodge a complaint with a data protection authority

To exercise your rights, please contact us at [your email address].

7. Security

We take data protection seriously and implement appropriate technical and organizational measures to safeguard your personal information.

8. Third-Party Links

Our Site may contain links to external websites. We are not responsible for their content or privacy practices.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

The Bee Friendly Store
No 1 The Box Park
Nene Court Shopping Village
The Embankment
Wellingborough
NN8 1LD